Privacy Policy

How we collect, use, and protect your information

Last updated: August 18, 2025

1. Introduction

Diem Corporation Inc. ("we," "our," or "us") operates the Diem Link service (the "Service") accessible at www.diemlink.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our estimate and invoice creation tools
  • Contact us for support
  • Subscribe to our newsletter or marketing communications

Usage Data

We automatically collect certain information when you access and use our Service, including:

  • IP address and browser information
  • Pages visited and time spent on our Service
  • Device information and operating system
  • Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your estimates, invoices, and business data
  • Send you notifications about estimate views and interactions
  • Improve and personalize your experience
  • Provide customer support and respond to your requests
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and protect our rights

4. Your Data Ownership Rights

You own your data. All estimates, invoices, customer information, and business data you create and store in our Service belongs to you. We act as a data processor on your behalf.

You have the right to:

  • Access your personal data at any time
  • Export all your data in standard formats
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Object to processing of your personal data
  • Data portability to another service provider

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist in operating our Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • 256-bit SSL encryption for data transmission
  • Encrypted data storage
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure backup procedures

7. Data Retention

We retain your personal information only for as long as necessary to provide our Service and comply with legal obligations. When you delete your account, we will delete your personal data within 30 days, except for data we are required to retain by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Diem Corporation Inc.

8 The Green, Ste A

Dover, DE 19901

Email: privacy@diemlink.com

Website: www.diemlink.com