Terms of Service

Legal terms and conditions for using Diem Link

Last updated: August 18, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Diem Link service ("Service") operated by Diem Corporation Inc. ("Company," "we," "our," or "us") accessible at www.diemlink.com.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Diem Link is a business management platform that allows users to create, manage, and share interactive estimates and invoices. Our Service includes:

  • Interactive estimate and invoice creation tools
  • Customer relationship management features
  • Real-time notifications when estimates are viewed
  • Business analytics and reporting
  • File storage and sharing capabilities

3. User Accounts

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for any fraudulent or deceptive practices

5. Your Data and Content

You retain ownership of all data, content, and information you submit to or create using our Service. This includes estimates, invoices, customer data, and any other business information.

You grant us a limited license to process, store, and display your content solely for the purpose of providing the Service to you. You may export or delete your data at any time.

6. Payment and Billing

Paid plans are billed in advance on a monthly or annual basis. You agree to:

  • Pay all fees when due
  • Provide accurate billing information
  • Update payment information as needed
  • Accept that fees are non-refundable except as required by law

We may suspend or terminate your access for non-payment after providing reasonable notice.

7. Service Availability

While we strive to provide continuous service availability, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law, Diem Corporation Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses.

Complete Liability Waiver: By using this service, you agree that Diem Corporation Inc. has no liability for any damages, losses, or issues arising from your use of the service, including but not limited to data loss, cyber attacks, system failures, security breaches, or any other events. You waive any right to sue Diem Corporation Inc. for any reason related to your use of this service.

You acknowledge that data loss and system issues, while rare, are risks inherent in any cloud-based service. You are responsible for maintaining your own backups and business continuity plans.

9. Indemnification

You agree to indemnify and hold harmless Diem Corporation Inc. from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Termination

Either party may terminate these Terms at any time. Upon termination:

  • Your access to the Service will be suspended
  • You may export your data for 30 days after termination
  • We may delete your data after the 30-day period
  • All outstanding fees remain due

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes at least 30 days in advance. Continued use of the Service after changes constitutes acceptance.

14. Contact Information

If you have questions about these Terms, please contact us:

Diem Corporation Inc.

8 The Green, Ste A

Dover, DE 19901

Email: legal@diemlink.com

Website: www.diemlink.com